Companies have roots in the past, are plagued by legacy, systems implemented in different ages, each bringing its own footprint. Data inconsistencies across channels, served differently from proprietary systems create sluggish customer experience, inconsistency and translate in friction to customers. We at RBA believe that cultural and technological change go together. Good culture and exceptional architecture deliver better customerexperience. We believe our transition to opensource, microservices and streaming architecture, growing in experience and confidence across our agile teams to leverage the new architecture, understand and utilizing data will give us the means to make a difference in Croatia.
